✔️What does Al Amany Universe offer ?
We offer:
Original artworks (physical pieces)
Digital artworks (downloadable art files)
Prints (limited editions)

✔️How are the products described?
Each piece is carefully described (size, materials, technique, edition details).
Please note that photos are non-contractual; slight differences may occur due to screen display or lighting.

✔️How do I place an order?
Place your order directly on our secure website.
You will receive an order confirmation by email.
Cancellation is only possible within 24 hours of placing the order.

✔️What currencies are shown on the site?
Prices are displayed in AED (United Arab Emirates Dirham), with an indicative USD equivalent.
All prices include 5% UAE VAT.
💬 USD conversions are based on the exchange rate at the time of purchase.

✔️What payment methods are accepted?
Credit card (Visa, Mastercard, etc.)
Bank transfer
Apple Pay
PayPal
Tabby / Tamara (installment options, depending on region)

✔️Do you ship internationally?
Yes!
UAE: Free shipping, 5–7 business days for originals
International: Fees calculated by country ▪ Originals: 20–30 business days ▪ Prints: 2 business weeks Shipping is handled by DHL with VIP triple protection (kraft paper, reinforced box, bubble wrap).

✔️Can I return a product?
Physical artworks: Yes, within 14 days of delivery (unused, in original packaging).
Digital artworks: No, non-refundable once delivered.
Custom / made-to-order pieces: Non-refundable.

✔️Is there a guarantee?
Yes, we guarantee the authenticity and quality of each piece.
For any issue or complaint, contact us within 48 hours of delivery.

✔️Who owns the rights to the artworks ? All artworks, texts, and visuals are the exclusive property of Al Amany Universe.
Any reproduction or use without prior permission is strictly prohibited.

✔️How is my personal data used? We handle your personal data in accordance with our Privacy & Cookies Policy (see dedicated page).

✔️What laws apply in case of dispute?
These sales are governed by the laws of the United Arab Emirates.
In case of dispute, an amicable solution will be sought first.

✔️How can I contact you?
By email: Support@alamanyunivese.com
By WhatsApp: +971 50 775 9730.

Thank you for choosing Al Amany Universe — where each creation connects art, craftsmanship, and soul.

Fast delivery UAE & international

Secure payment

Returns within 14 days

Payment with Taaby & Tamara

Certificate of authenticity