What does Al Amany Universe offer ?
We offer:
- Original artworks (physical pieces)
- Digital artworks (downloadable art files)
- Prints (limited editions)
How are the products described?
Each piece is carefully described (size, materials, technique, edition details).
Please note that photos are non-contractual; slight differences may occur due to screen display or lighting.
How do I place an order?
Place your order directly on our secure website.
You will receive an order confirmation by email.
Cancellation is only possible within 24 hours of placing the order.
What currencies are shown on the site?
Prices are displayed in AED (United Arab Emirates Dirham), with an indicative USD equivalent.
All prices include 5% UAE VAT.
💬 USD conversions are based on the exchange rate at the time of purchase.
What payment methods are accepted?
- Credit card (Visa, Mastercard, etc.)
- Bank transfer
- Apple Pay
- PayPal
- Tabby / Tamara (installment options, depending on region)
Do you ship internationally?
Yes!
- UAE: Free shipping, 5–7 business days for originals
- International: Fees calculated by country
▪ Originals: 20–30 business days
▪ Prints: 2 business weeks
Shipping is handled by DHL with VIP triple protection (kraft paper, reinforced box, bubble wrap).
Can I return a product?
- Physical artworks: Yes, within 14 days of delivery (unused, in original packaging).
- Digital artworks: No, non-refundable once delivered.
- Custom / made-to-order pieces: Non-refundable.
Is there a guarantee?
Yes, we guarantee the authenticity and quality of each piece.
For any issue or complaint, contact us within 48 hours of delivery.
Who owns the rights to the artworks?
All artworks, texts, and visuals are the exclusive property of Al Amany Universe.
Any reproduction or use without prior permission is strictly prohibited.
How is my personal data used?
We handle your personal data in accordance with our Privacy & Cookies Policy (see dedicated page).
What laws apply in case of dispute?
These sales are governed by the laws of the United Arab Emirates.
In case of dispute, an amicable solution will be sought first.
How can I contact you?
By email: Support@alamanyunivese.com
By WhatsApp: +971 50 775 9730.
Thank you for choosing Al Amany Universe — where each creation connects art, craftsmanship, and soul.